MCV88 FAQ – Answers to All Your Questions

You must be at least 18 years old to register on MCV88. This is a legal requirement, and age verification will be required during KYC. Any account found to belong to someone under 18 will be closed.

KYC (Know Your Customer) is an identity verification process. You'll need to submit your national ID and a selfie for your first withdrawal or transactions above a certain amount. This helps prevent fraud and keeps your account safe.

No, each person is allowed only one account. If multiple accounts are detected, all of them will be suspended and all bonuses forfeited. Opening more than one account from the same device or IP address is not permitted.

on the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use the code to set a new password. The entire process takes under 2 minutes.

Yes, you can request account closure at any time through Live Chat support. It is advisable to withdraw any remaining balance before closing. For a long-term break, Self-Exclusion Option See here.

To update your mobile number, contact us via live chat or email support. Once your identity has been verified (using your NID or other details), your number will be updated. For security reasons, this cannot be changed directly by the user.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. You can try again after that, or contact live chat to verify your identity and unlock your account.

The minimum deposit on MCV88 is just BDT 300. Start with this small amount and qualify for bonuses. There is no set maximum deposit limit, though KYC verification may be required for larger amounts.

Deposits via bKash, Nagad, and Rocket are typically credited within 5 minutes. Bank transfers may take up to 1–2 hours. If you run into any issues, please contact us via live chat.

Mobile banking withdrawals (bKash/Nagad/Rocket) are typically processed within 15 minutes to 2 hours. Your first withdrawal may take longer if KYC verification is not yet complete. Bank transfers take 1–3 business days.

MCV88 generally does not charge any withdrawal fees. However, your mobile banking provider or bank may apply their own transaction fees. Contact live chat for details.

Yes, for security reasons it is generally recommended that you withdraw using the same method you used to deposit. For exceptions, please contact us via Live Chat.

Contact us via live chat with your deposit transaction ID and screenshot. Issues are usually resolved within 30 minutes. Deposits made after midnight may be processed the following morning.

The minimum withdrawal on MCV88 is BDT 500. Withdrawal requests below this amount will not be processed. To withdraw bonus funds, wagering requirements must be met first.

Wagering means you must place a specified amount of bets before you can withdraw a bonus. For example, a 10x wagering requirement on a BDT 1,000 bonus means you need to wager BDT 10,000 before withdrawing. On the Promotions page View details.

Log in to your mcv88 account every day to earn a daily login bonus. The bonus amount increases the more consecutive days you log in. Missing a day may reset your streak.

Share your referral link or code with a friend. When they register and make their first deposit, both of you will receive a bonus. There is no limit on the number of referrals.

Free spins are generally available for specific slots games. Each offer specifies which games the free spins apply to. For full bonus terms and conditions, On the Promotions page Read more.

Yes, if you wish to deposit without a bonus, let us know via Live Chat before making your deposit. Without a bonus, you can withdraw without any wagering requirements.

You'll receive a cashback percentage of your total losses over a set period (typically weekly). VIP members enjoy a higher cashback rate. Promotions page See details to learn more.

RTP (Return to Player) is the percentage of total wagers a game returns to players over time. For example, a 96% RTP means that for every BDT 100 wagered, an average of BDT 96 is returned. A higher RTP means better odds and a lower house edge.

MCV88's Sports The Sports Betting section covers cricket, football, tennis, badminton, kabaddi, and much more. All major tournaments are included – IPL, BPL, Premier League, and beyond.

Yes, MCV88's in Live Casino Real dealers host games via live video stream. You can chat and place bets in real time. Live games run 24/7 from professional studios.

Bet limits vary by game. Slots generally start from BDT 1. Live table games have a minimum of BDT 100. Sports Betting starts from a minimum of BDT 50.

Any active bets are typically saved in the system if you get disconnected. Once you reconnect, your session will resume from where it left off. If you run into any issues, contact us via Live Chat with your game ID.

Bingo A multiplayer game where you purchase tickets and match numbers. Complete a specific pattern to win. MCV88 Bingo also features in-game chat and the chance to win special prizes.

On your account After logging in Go to Settings and enable 2FA under the "Security" section. An OTP will be sent to your mobile every time you log in. Enabling this significantly boosts your account security.

Self-exclusion lets you take a break from gaming for a set period. Options range from 6 months up to 5 years. Responsible Gaming page Learn more or apply via live chat.

Always use the official URL mcv88.win. MCV88 will never ask for your password, OTP, or bank PIN over the phone or via chat. Do not click on suspicious links or messages.

Change your password immediately and notify MCV88 via Live Chat support. We automatically detect suspicious logins and send alerts by SMS/email.

MCV88 does not share your personal information with third parties unless required by law. To learn more, Privacy Policy Read more.

Go to your phone's settings and enable "Unknown Sources" or "Install Unknown Apps". Then tap the downloaded APK file and follow the installation steps. For detailed instructions, On the download page, available.

Yes, the MCV88 app gives you access to all the same games, bonuses, deposit, and withdrawal features as the website. The app also offers extra conveniences such as fingerprint login and push notifications.

When a new version is available, you'll see an update prompt the next time you open the app. On the download page, Download and install the latest version. Your existing data will be preserved.

First, fully close the app and reopen it. If that doesn't work, clear the cache (Settings → Apps → MCV88 → Clear Cache). Make sure you're on the latest version. If the issue persists, contact us via live chat.

Yes, the MCV88 app is fully available in Bengali. Simply select Bengali from the language settings in the app. Support chat is also available in Bengali.